Terms and Conditions:
Subject to all rules, policies, terms and conditions found in the SkyMiles Experiences User Agreement. All bids for SkyMiles Experiences packages are final and no mileage refunds will be made.
All attending guests must be at least 18 years of age or older in order to participate in this package. It is not recommended to bring children under the age of 14 years of age. This culinary tour may not be suitable for the mobility impaired. Please inquire further if you feel you may have difficulty and to gain more details on any accommodations that can be made, if available.
*The Epitourean Culinary Adventure In The Heart Of Mexico's Yucatán Tour is available to redeem for Sunday through Saturday travel dates between Sunday, January 8, 2023 through December 17, 2023 This offer is not valid after December 2023. The exact confirmed Yucatán Culinary tour dates are recommended to be booked with Epitourean at least three (3) months before the guest's desired trip start date and is based on availability (i.e., latest booking date to schedule the trip is than Sunday, September 17, 2023). The winning bidder will be connected with an Epitourean booking representative after the auction closes to confirm travel dates. Requests for travel dates starting after Sunday, December 17, 2023, will not be granted.
This seven (7) day tour includes: All meals as part of the program, accommodations for six (6) nights, and the above listed tour activities including transportation to and from activities. Participants meet in Mérida to start their trip and must make their own arrangements for airfare (fly into and out of Mérida). Exact activities/schedule on the tour may be subject to change under Epitourean's discretion. Not included in this experience are airfare, pre/post hotels, taxes, gratuities, other ground transportation, discretionary dining charges, alcoholic beverages outside of above listed meals and activities, hotel internet, telephone calls, and other incidentals and expenses not specified above. The taxes and fees for the two (2) attending guests are approximately $1,343.36 ($671.68 per person), which the winning bidder is responsible for paying prior to the departure date.
The Hacienda Petac as part of this trip is for a "double-occupancy deluxe room" only and hotel accommodations cannot be combined with other offers. Upgrades are subject to hotel availability, are not guaranteed, and if any upgrade or room change is permitted, the incurred cost will be the attending guests' responsibility for payment. The Hacienda Petac does not include costs for food and beverage, or any other optional activities offered outside of the Culinary Adventure In The Heart Of Mexico's Yucatán Tour. Guests are responsible for all incidentals as part of their stay. All participants must provide a valid credit card for security. Any additional purchases separate to this SkyMiles Experiences package is at the sole cost and responsibility of the winning bidder. If the winning bidder chooses to extend their stay in the area, it is the winner's responsibility to source a separate hotel.
Other than those specifically listed above, no additional items or services are included in this package. Ground transportation, flight, hotel, airfare, food and other ancillary costs not expressly described in the package description are the responsibility of the winning bidder.
EPITOUREAN, LLC TERMS & CONDITIONS
Please take a moment to review these terms and conditions.
We offer culinary adventures (our "packages") that include cooking courses, culinary tours, and wine tastings. All arrangements made by Epitourean, LLC for you (the "participant") with a culinary venue, hotel, or tour operator (our "suppliers") are subject to the following terms and conditions.
Most importantly, if you book a package through Epitourean, LLC, you acknowledge acceptance of these terms and conditions and agree to be bound by them. Cancellation Terms may vary by tour package, and it is advisable to inquire about the specific cancellation policy that relates to the tour you are purchasing.
Generally, you may cancel any tour or getaway package and receive a full refund, as long as the cancellation is made at least 31 days in advance of departure for domestic tours or 61 days in advance of departure for international tours. Cancellations made 30 days or less in advance of departure for domestic tours (60 days or less for international tours) cannot be refunded due to loss of inventory.
Travel insurance is worth its weight in saffron! In the event you must cancel or interrupt your trip as a result of unforeseen circumstances, we recommend that you purchase a Travelex travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. For more information on the recommended plans or to enroll, click here or contact Travelex Insurance Services at 800-228-9792 and reference location number 06-0248.
The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 E7N
We act as an agent: Epitourean, LLC does not operate or own any of the venues, accommodation or operators for the packages that we offer. We operate on an agency model as an agent for our suppliers. This means that the contract for the packages we arrange is between participants and the supplier.
While we have taken all reasonable measures to ensure that the packages we offer are organized properly, and that venues and services are reputable and safe, any disputes or issues regarding participation in a package, including recovery of any fees already paid to the supplier by Epitourean, LLC or participant, are the responsibility of the participant. As the agent, we will, of course, do our best to resolve any issues between you and the supplier.
Problems: Epitourean, LLC and its representatives cannot be held liable or responsible for problems, cancellations, or behavior experienced by a participant with a supplier, nor for any injury, damage, accident, loss, delay, expense or other issue because of any act or default of any of our suppliers, nor due to war or threat of war, terrorism or threat of terrorism, civil unrest or threat of civil unrest, act of government or civil authorities, sickness, theft, fire, adverse weather conditions, or any other cause beyond the control of Epitourean, LLC or a supplier. If a tour is interrupted or rescheduled due to any of these events or actions, a future travel credit for all deposits or payments will be provided by Epitourean, LLC in lieu of refund.
Risks and losses: There are inherent risks in travel and culinary activities. In consideration of Epitourean, LLC furnishing services that allow participants to join a culinary package, participants understand and agree that culinary packages and travel have these inherent dangers and risks; that participation in travel and culinary packages may result in injury or illness; and that these dangers and risks may be the result of negligence by participants, our suppliers, or other third parties, or simply mysterious forces at work.
In other words, by joining one of our packages, participants assume all risks and dangers, and all responsibility for any losses or damages. Participants, and their personal representatives and heirs, agree to release, waive, discharge, hold harmless, defend and indemnify Epitourean, LLC and its agents, officers and employees from all claims, actions or losses for bodily injury, wrongful death, property damage, loss of services, or other claims that may arise because of participation in packages booked by Epitourean, LLC.
Prices for packages include items as stated on our website and booking forms. Prices are subject to change without notice. Of course, payment of a deposit for a package booking confirms the price at the time of booking, even if the price later increases.
Package Cancellation: There are two types of cancellation: those made by participants for any reason and those made by Epitourean, LLC.
If made by you, cancellation must be made in writing via mail or fax to Epitourean, LLC and will become effective upon receipt by Epitourean, LLC. Our cancellation charges and schedule are indicated above, if any should apply.
If a participant chooses not to use any portion of a package, there will be no refunds for the unused portion.
Our suppliers and Epitourean, LLC reserve the right to modify a package or cancel a package prior to commencement, for whatever reason, including an insufficient number of participants. If a tour package is cancelled, and not rescheduled, participants are due a refund of all payments received. Because the contract for the package is between the participant and supplier, the supplier is responsible and liable for refund of payments made to the supplier, whether by Epitourean, LLC or the participant directly. Any payments collected by Epitourean, LLC but not yet submitted to the supplier will be refunded by us. As an agent, we cannot be held responsible or liable for recovery of a participant's payments held by a supplier.
Restrictions: Epitourean, LLC reserves the right to accept or refuse any person as participant of any package. For example, some of our supplier venues may not be suitable for people with special physical or mental requirements. Any physical or mental disability requiring special attention or provisions must be noted in writing to Epitourean, LLC at the time of booking. While Epitourean, LLC will make every effort to ensure that a supplier meets special needs required by the participant, we cannot be held liable or responsible for these requirements, for any problems experienced by the participant as a result of these requirements, or for any additional costs to meet these special requirements.
Transport: Epitourean, LLC does not book or provide any air, land or sea travel (except where noted within the package inclusions) for participants, nor can we be held liable or responsible for any travel issues, delays or problems experienced by a participant with their travel carrier.
Documentation: We do not provide assistance with visas, international driving licenses, passports, or any other travel documentation. It is the participant's responsibility to have a valid passport, required visas, and any other traveling documents required by governmental regulations. Epitourean, LLC cannot be held liable or responsible for problems related to these documents, or the lack of them, or the recovery of lost documents. (We recommend bringing photocopies of your passport, visas, driver's license, and insurance papers on your trip, but stored separately from the originals.)
These terms and conditions, and a participant's acceptance of them by booking a package through us, are governed by Colorado law. Of course, we prefer to resolve any issues through clear communication, understanding of responsibilities, proper manners, and good customer service.
